Refund policy
Buys
The Client will formalize his order by telephone, email or website. This communication will be considered a contract for the purposes of the provisions of article 23 of law 34/2002 (understood as concluded at the registered office of the Company).
Returns and claims
Returns will only be accepted in the event of a manufacturing defect in the Products, with returns only accepted for Products with their original packaging and condition.
Claims for damaged or defective products will only be accepted within a period of four (4) business days after receiving the order, notifying by e-mail to ventas@perfilnatural.com, indicating the invoice number, delivery note issue number, items. and quantities. And attaching a photograph of the damaged products.
Price and method of payment
The price is that indicated in the current list of recommended prices, in accordance with art. 13.1 of the Trade Law 7/1996. Typographical errors are not considered binding, failing which the price stated on the invoice will govern. The client agrees to pay according to the agreed payment method. The Client renounces the rights of revocation and/or return that may correspond to him in accordance with articles 33, 34 and/or 37 of Law 16/2009, of November 13, on Payment Services, and is obliged to notify his suppliers. of payment services said waiver.
The Client will formalize his order by telephone, email or website. This communication will be considered a contract for the purposes of the provisions of article 23 of law 34/2002 (understood as concluded at the registered office of the Company).
Returns and claims
Returns will only be accepted in the event of a manufacturing defect in the Products, with returns only accepted for Products with their original packaging and condition.
Claims for damaged or defective products will only be accepted within a period of four (4) business days after receiving the order, notifying by e-mail to ventas@perfilnatural.com, indicating the invoice number, delivery note issue number, items. and quantities. And attaching a photograph of the damaged products.
Price and method of payment
The price is that indicated in the current list of recommended prices, in accordance with art. 13.1 of the Trade Law 7/1996. Typographical errors are not considered binding, failing which the price stated on the invoice will govern. The client agrees to pay according to the agreed payment method. The Client renounces the rights of revocation and/or return that may correspond to him in accordance with articles 33, 34 and/or 37 of Law 16/2009, of November 13, on Payment Services, and is obliged to notify his suppliers. of payment services said waiver.